Summary

Work experience

Select a role to read the full description.

1. Solution Manager/Owner Veho Oy Abcurrent3/2023 – End-to-end ownership of Veho’s online solutions (10+ sites) in a multi-vendor environment, covering roadmap, development, vendors and budget. Also piloting the use of AI.

   Responsible for owning and managing Veho’s online solutions from end to end, including 10+ separate websites and multiple applications in a multi-vendor environment with multinational colleagues. This covers the whole lifecycle and roadmap of the solutions, leading development and the backlog, and acting as the main link between business units, IT, key users and external partners so that business needs and solution capabilities meet. The role includes responsibility for technical platform development, combined with knowledge of UI/UX improvements to achieve customer satisfaction. Also managing vendor contracts and licences together with budgets, forecasts and running costs. In this role I’m also piloting the use of AI, for example testing how AI agents can improve user experience by bridging legacy systems with poor usability to modern solutions, and creating marketing tools in a fraction of the time previously needed.

   Key achievementImplemented a modern development process with modern tools and practices, including agile methods, Atlassian Jira and Confluence, cloud computing and AI. Also merged the Veho Trucks site into the single Veho site, improving SEO and the editorial and customer experience while saving time and shortening time to market.
2. Product Owner SOK Media6/2014 – 2/2023 Drove development of web sites and services, and turned 30+ old-fashioned websites, including S-kanava, into one flexible nationwide digital marketing platform.

   Responsible for driving and managing development of digital applications and services such as multiple web sites and services in Product Owner role. Managed a multi-vendor environment, and also prototyping and pilot type experimentation, creating proofs of concept, demos etc. Projects required collaboration across the whole organization, planning the necessary efforts, creating engineering and user experience requirements and executing these plans with selected partners. This position also required excellent communication skills since stakeholders were so diverse. SOK Media was responsible for all nationwide customer communications and marketing material production and relevant services within S-Group.

   Key achievementTurning 30+ old-fashioned, clunky and hard to use websites, including S-kanava, into one flexible, cost efficient digital marketing platform nationwide. Also built very capable yet easy to use publication toolset for easy campaign site creation, with true mobile-first attitude. As a result, people with limited web publication skills can now create very appealing and responsive campaign pages easily.
3. Project Manager HOK-Elanto5/2012 – 6/2014 Merged many sites into one and modernised the publication process and tools.

   This position was essentially the same as my following position at SOK Media, only the company and magnitude were different. HOK-Elanto wanted to bring its digital services together and modernize them, and I was invited to do the job. Merged many sites into one and also modernized the publication process and tools.

   Key achievementMigrated the company’s multiple old publication systems to one modern, flexible marketing and publication tool. Also helped the company to understand the possibilities of digitalization and gave it the tools to execute many successful campaigns and services.
4. Program Manager Microsoft / Elan IT3/2010 – 5/2012 Managed global feature and service projects within the MSN network as the single point of contact between engineering and commercial teams.

   Responsible for driving and managing multiple consecutive global feature and service projects within the MSN network, being the single point of contact between engineering and commercial teams such as sales. Projects typically covered the whole range of project management, from collecting information from the markets and creating engineering requirements all the way to the final phases of deployment to target markets. The role was truly multinational: all development teams were virtual teams formed with people from all regions based on needs, not geographical locations. Communication skills and understanding cultural differences were critical, and the sheer number and diversity of markets required strong project management skills.

   Key achievementManaged global feature development for many countries besides Finland, including Sweden, Greece, Turkey and Russia among a few others.
5. Web Manager TeliaSonera Corporate R&D2/2007 – 3/2010 Managed and developed innovationworld.com, TeliaSonera’s public innovation site for mobile phone professionals and enthusiasts, using agile methods.

   Responsible for managing and developing TeliaSonera’s public innovation site for mobile phone professionals and enthusiasts, innovationworld.com. The site used all modern internet techniques and trends such as social media and had a sophisticated and rich user interface. Its development was managed using agile methods, as one of the first projects in the company to do so. Project members came from Sweden and Finland, but all countries within the TeliaSonera group were involved at least to some extent. Also supported TeliaSonera’s iPhone 3G launch in 2008.

   Key achievementCreated a truly innovative and engaging service to support customer-driven development, with many novel features such as video commenting. Furthermore, the mobile phone site innovationworld.mobi was the first application in TeliaSonera that was completely iPhone compatible.
6. Development Manager TeliaSonera Corporate Development5/2005 – 2/2007 Prepared the launch of TeliaSonera’s IPTV service in Finland (now Telia TV).

   Planned and prepared the launch of IP-based television services (IPTV) in the Finnish market in multiple roles: managed the user interface design and localization project, contributed IT specialist skills to vendor selection and platform implementation, and participated in planning the commercial launch of the service. The service was launched before Christmas 2007 and is now known as Telia TV. The project was an international joint operation across many countries in the TeliaSonera group. The work also included early experiments with Netflix-type streaming services over home networks, using specialized Media Center devices and other types of set-top boxes. Also gained knowledge of the cable TV business in general.

   Key achievementStepped into the world of television, completely new to me, with great success in launching TeliaSonera’s IPTV service in Finland.
7. Development/Product Manager TeliaSonera Finland Oyj4/2001 – 5/2005 Product and development manager for services in Sonera’s 3G mobile network launch; also managed user interface design for television screen services.

   Product and development manager in Sonera’s 3G mobile phone network launch with several products, including mobile phone versions of Iltalehti Online, Plaza Sinkut (dating service) and Plaza discussion boards. Created a public website for R&D purposes, covering everything from planning and design to programming the publication system. Managed the user interface and graphical design project for services released on Microsoft Windows Media Center Edition during its launch in Finland, including content from the MTV3 television channel among other services designed for the television screen.

   Key achievementWas part of the breakthrough of digital services on mobile phones and led the way to new types of services by demonstrating the capabilities of these new technologies. Completely new and never before seen applications, services and platforms were introduced to the public.
8. Marketing Designer/Web Designer Sonera Oyj6/1999 – 4/2001 Graphical design and content for messi.net, the world’s first self-service website for managing mobile phone subscriptions.

   Created and managed graphical design and content for messi.net, the world’s first self-service website where customers could manage their mobile phone subscriptions and buy entertainment such as games and ringtones. The service contributed substantially to Sonera’s VAS business in the mobile phone field.

9. Telecommunications Expert Telecom Finland Oy5/1997 – 6/1999 Last line support in internet customer service and member of the abuse team.

   Last line support, handling the most challenging helpdesk issues in the internet division’s customer service, and member of the abuse team investigating misuse of the operator’s network. I was quickly promoted from technical support to more demanding positions.

10. Project Assistant MicroMedia Oy9/1995 – 5/1997 Gathered and analysed data for a business-to-business contact database.

    Gathered and analyzed data for a business-to-business contact information database and conducted special projects where more detailed information was required. I was one of the key persons to start a new type of service offering in the company.

Skills